PSYCHOLOGICAL FEATURES OF INTERPERSONAL INTERACTION AMONG EMPLOYEES IN A WORK TEAM

Abstract

The article deals with the results of the empirical study of the psychological features of interpersonal interactionamong employees in a work team. Theoretically, it is analyzed that interaction as a socio-psychological phenomenon is a mutually conditioned influence of subjects on each other in the process of their joint activity or communicationand the manifestations of interpersonal interaction are mediated by interpersonal relationships, communicationand compatible activities. According to the results of the sociometric study, the majority of employees have the intragroup status of “predominant”; the team cohesion coefficient corresponds to a high level. It is found out thatemployees’ satisfaction with various aspects of their own professional activity is represented mostly by averagevalues and only the scale “relations with employees” is represented at a high level. The prevalence of internal locus of control among employees has been determined. According to the empirical study, a high level of internality prevails in the area of failures, interpersonal and work relations. A low level of internality has been diagnosed in the area of family relations and health. The studied employees are oriented towards work, results and adequate material remuneration in professional activities, strive to have freedom, feel control over other people, and are capable of altruism. The least developed are such socio-psychological attitudes as process orientation and egoism.The average and high levels of communication and organizational skills development dominates among employees.According to the results of the correlation analysis, individual-psychological factors of the interpersonal interactiondevelopment of the work team employees are established: internality in work and interpersonal relations, socio-psychological attitudes towards results and freedom, communicative and organizational abilities.